Reputation & review management

More Google reviews. Better answers to the ones you have.

A simple system to ask happy customers for reviews and reply to every review, for Treasure Coast businesses that win on trust.

Quick answer

How do I get more Google reviews?

Ask every happy customer, at the right moment, with a direct link that takes one tap. A steady habit of asking beats a one-time push, and replying to each review shows future customers that you are paying attention.

Ex-Google · 15+ years in searchUpdated
The problem

Customers read your reviews before they call.

Review count, rating, recency and your replies all shape how a business looks in the Map Pack and on its Google Business Profile. A few recent, detailed reviews can matter more than a high rating from years ago.

Most happy customers never leave a review because nobody asks. Google also has rules against buying reviews or filtering who you ask, so the system has to be honest and simple.

What does review management include?

  • Review link and QR codeA direct link to your Google review form.
  • Request templatesText and email messages you can send after a job.
  • Simple request workflowA routine your team can follow without extra software.
  • Reply draftingProfessional replies to positive and negative reviews.
  • Negative review handlingA calm plan for unfair or fake reviews, including reports to Google.
  • Review monitoringNew reviews flagged so none go unanswered.
  • Profile tie-inReviews connected to your Google Business Profile.
  • Monthly summaryReview count, rating and recent trends.

How does review management work?

  1. 01AuditWe look at your current reviews, replies and competitors.
  2. 02Set upLinks, templates and a request routine are built.
  3. 03LaunchYour team starts asking after each job.
  4. 04MaintainWe track results and help with replies.
In your monthly reportWhat we report on reviews
  • New reviews this month
  • Average rating
  • Reply rate
  • Review requests sent
  • Reviews compared with competitors
Explore a sample dashboard →

How much does review management cost?

Priced after your free auditEvery plan is scoped to your market and goals. Exact scope and cost are in your written plan after the free audit, before any work begins.Get my plan
The dealYou work with Will directly, and every account stays in your name.Your domain, ad accounts, analytics and site files are yours from day one. If we ever part ways, everything leaves with you.

Reviews questions

Can you remove a bad review?

Only Google can remove a review, and only if it breaks its policies, such as fake or off-topic reviews. We can flag it and help you write a calm, professional reply.

Is it okay to offer something for a review?

No. Google prohibits incentivized reviews, so we build a system that asks everyone honestly without rewards or filtering.

How many reviews do I need?

There is no magic number. Look at the businesses ranking above you in the Map Pack and aim for a steady flow of recent reviews.

Do you write the reviews?

Never. Reviews must come from real customers, and we only help you ask for them and reply to them.

Want a second opinion on your marketing?

Get a free audit of your Google profile, website and tracking.

Get a free marketing audit(407) 801-9333